Hi, Is there any error message if you cannot access this website？ Below are some suggestions you can give it a go. 1. Try different end-devices and web browsers. Exclude the possibility that it’s the...

Hi, I tried to but failed to find the firmware you need yet, may I know where did you download the current firmware and udpate it? And what the current firmware is？ What is the current light status...

There are 2 ethernet ports on the Deco M5, you can connect your Windows computer to it by an ethernet cable. regza wrote how can i connect M5 DECO thorught ehernet cable on Windows?

Hi, We found that our engineer is following up your case now; please check your inbox and we can do further troubleshooting to fix it. Good day.

Hi Neil, That would be great. You can email us the private messages via email then. Good day.

Hi, Glad to hear that the current Deco works fine with the latest firmware. Thanks a lot for your feedback. You can take more time to test its performance, any updates, just let us know. Have a nice...