Hi, Sorry to tell you that the Deco M9 plus does not support PoE power supply. https://www.tp-link.com/home-networking/deco/deco-m9-plus/#specifications It can be powered on via the external power...

Hi Paolo, glad to hear that it works properly now. Thanks a lot for your valued feedback. FYI, you need click the dropdown list ( the triangle icon) to get it. Hope you enjoy the internet now, and do...

Hi， You can reboot the whole system, including the modem and the Deco units. When the Deco shwoed a red light, did app show offline? At that time, can you access internet from the modem directly?...

Hi, Thanks for your feedback, sorry to hear that it still does not work. Please check your inbox and our engineer will contact you later and try to fix it. Good day.

Hi, At my end, to be honest, I think it is acceptable, reasons are below: 1. There are some stocks available now even though the latest is V3 already. 2. The RE450 V2 is still in sale, and it is not...

Hi, Our engineer will email you later, if you are willing to do further analysis, please check your inbox. Please wait a while until they reach out to you. Thanks for your understanding and...