Hi, glad to hear that you solved it finally and thanks a lot for your feedback, we have noted that. You can enjoy the product right now. And if need more help in the future, do not hesitate to...

Hi, The KC200 can be managed via kasa app only, the tpCamera app applies to the NC cameras. Right now, the KC200 will record the clips automatically triggered by motion detection and you can record...

Hi, What do you mean by "it takes quite some time before the Wifi locks to my Surfave Pro 4"? Does it take a long time to detect the wifi name or to connect to the wifi? And you said "you can not...

Hi, Archer C5400 is not a smart home router, while the smart home devices can connect to it to get internet. FYI, there is another IOT router, except the SR20, which is called Deco M9 plus....

Hello, We do not have such infomation, and the PCB designs are all confidential, while you have got the capacitors, you can search it online. Meanwhile, from the picture, you disassembled the device,...

Hi, From the picture, the port forwarding settings is correct. Back to your case, what is the current internet IP address and default gateway? You can show us a picture of the status page. Can you...