Hi, I checked our email system and I do find yours. You choose Australia as department/location and our agent suggests you to update the firmware; While per I said before, it is suggested to upgrade...

Hi, For the Archer C2300, with the 2.4GHz wireless brdiging to the front-end router, you can see the 5GHz after finish the configuration only, no more 2.4GHz, vice versa. That is the reason why you...

Hi, It is suggested to configure Deco M9 PLus as access point mode, then the devices connected to the Deco units can communicate with other device in the same netmask. May it help and have a nice day.

Hi, Thanks for your reply. May I know what is the model number of the main router？ And when and where did you buy this extender? Thanks in advance, and have a nice day. wasabicola wrote The light...

Hi, For your information, the RE580D does not support 5GHz in band 4, that is the reason why you cannot detect the 5GHz when it uses channel 149, 153, 157 or 161. And we have confirmed that the...

Hi , We do have some feedback that indicates the Deco may not work properly after the firmware update, while compared to the amount of the Deco users, it is very limited. So you can update it and...