Hi, Thanks for your reply; We are working on it now and trying to find out the solution at our end. Cause it will take some time, please wait a while, any updates, I will let you know. Thanks for...

Hi, In the same network, please test whether you can access it with this device's IP address and port number; meanwhile, you can use the WAN IP plus port number to test. Besides, please use telnet to...

Hi, As a workaround, you can disable fast roaming for now to solve the open network issue. Meanwhile, we will remind our R&D colleagues and they will work on it and try to fix it. Any updates, we...

Hi, The firmware 1.2.8 is avilable on US website only, https://www.tp-link.com/us/support/download/deco-m9-plus/#Firmware And we can update the firmware manually, while it is very complicated,...

Hi, You can change the wireless network name to the same under the 2 network scenarios. Meanwhile, for the seamless roaming, it depends on whether your client devices support this function also. May...

Hi, You can make your ISP modem router as main router and configure the Deco units as access point and connect them to the main router directly; Like the scenario 2....