Hi, What is the light status of the 855RE? From your description, it seems that the extender is working properly already, the reason why you cannot see the its wifi name is that you did not customize...

Hi, Sorry for that, we cannot verify them from the picture. To install it, it is suggested to contact the electricians to get some help. Have a nice day.

Hi, Please reset the Smart Wi-Fi LED Bulbs to factory defaults: 1. Turn the light switch controlling the bulb to the OFF position. 2. Flip the light switch on and off 5 times at a slower rate. After...

Hi, Glad to hear that you solved your problem via downgrade; and thanks a lot for your valued sharing. If need more help in the future, do not hesitate to contact us. Have a nice day.

Hi, The cloud camera does not support Alexa or Google home yet, while the KC series camera does. https://www.kasasmart.com/us/products/security-cameras May it help and have a nice day. Fede wrote Why...

Hi, After you enabled the OpenVPN server on the web UI, please generate the certificate to give it a go. https://www.tp-link.com/en/support/faq/1239/ Any updates, please let me know. Have a nice day.