Hi, How do you connect your device to the router, and what are the three lights? Please shot a short video and send it to us. Meanwhile, does it affect the actual performance of the router? Good day....

Hi, Sorry to tell you that the C50 does not support access control in AP mode. Good day.

Hi, With this error message, please connect the modem/internet source to the blue WAN port of C50 and then check whether the internet led comes on, which looks like a global or saturn. If it comes...

Hi all, The Deco M5 does not support powerline backhaul function, only Deco P7 does. Meanwhile, there is no plan to add this function into M5 yet. If you guys want to use powerline backhaul, the Deco...

Hi, You can setup Deco M9 plus in that line topology, and the wifi backhaul will take effect. FYI, it will work with Deco m9 router --wired cable-- m9 slave --wired cable-- m9 slave or m9 router...

Hi, What is the led status of the Deco M5? Can you get internet from the Deco units at that time? Try to reboot/power cycle them and close the app and re-open it, after that, please test whether you...