Hi, Below is the setup video you can refer to : https://www.tp-link.com/us/support/download/hs200/#video Note: It is suggested to connect the HS200 to each wire separately. Meanwhile, you can read...

Hi, What is the current firmware version of the NC450? Do you use the latest controller software? Below is the download link: https://www.tp-link.com/en/support/download/nc450/#Management_Utility...

Hi, Thanks for your reply, it seems that there is something wrong on the computer; Did you try to update the driver of the network adapter built-in in the computer or forget the network and reconnect...

Hi, we do not suggest you customers to change antennas, cause they work alternately, and the actual performance depends on the network environment as well. While if you still want to change the...

Hi, Thanks for your reply, cause the 841N uses the same wifi name as C50 once they connected, please connect your computer to the 841N by wired cable and check the IP address and default gateway; and...

Hi @rws, Could you please shot a short video about the auto-reboot issue? And how do you get it back to work after that? How often it happens? Did you try to hard reset it yet by holding the reset...