Hi, I see. Yes, you are right, with AP mode enabled, security settings will be invalid on deco app. And you may need to do the secrurity settings on your front end device that feeds the deco since...

Hi, When the wireless PC cannot ping another wireless PC, do you have any internet issue on any one of them? So, DHCP has been disable on this router 940N? In this case, we may need to check your...

Hi, Sorry for the confusing caused. please confirm the account you want to change to is not registered on our cloud server. Does it mean my friend should not create TP-Link ID prior to me making the...

Hi, Deco P7 and all Deco series products will choose a best channel when it detects ths current channel it is on is not so stable or unavailable. So, it is not regular for Deco to change the channel...

Hi, Sorry for the inconvenience caused here. For your information, 4 HDD in one port is extremely beyond the ability of a simple router, so it is not recommended to use like that. Meanwhile, you...

Hi, You may misunderstand, change the owner account means that you transfer the ownership of the network to your friend; after that, your friend can install Deco app on her phone with her TP-Link ID...