Hi, The led became orange then green means that the connection drops and then reconnect; it seems that the wifi signal strength is weak, app cannot pass the command to the plug itself, that is why it...

Hi， 1. Ensure that your device has connected to the router 2. Open a web browser and enter 192.168.0.1 or tplinkwifi.net in the address bar and give it a go. 3. Otherwise, please check the default...

Hi, What is the operation mode of Archer C6? Is it access point mode or wireless router mode? Please confirm whether you can see this option under wireless router mode. Good day. elephant wrote Hi, i...

Hi, Sorry to tell you that we are not familiar with the 3rd party firmware, we are afraid that there is not much we can do. You may search online. Meanwhile, please notice the statement regarding to...

Hi, Internet modem --- ethernet --- Deco Main --- wireless --- Deco 2 --- wireless --- Deco 3; Whether the Deco main can see the Deco 3 directly depends on the distance/wifi coverage area, with Deco...

Hi, With computer connected to the spectrum router directly, what is the speed you can get? Please connect your computer to the main deco and test the speed you can get from it. Note: Please show us...