Hi, It is suggested to hard reset by holding the settings button for 10s and reconfigure it. Then you can take some time to test it, if still the same, you can contact our tech support to check the...

Hi, With one computer connected to the 4220 by cable, please go to speedtest.net and run it for 3 times and please show me the pictures. To do a comparison analysis, please connect to the wifi...

Hi, Sorry to respond late. As my knowledge, the powerline adapter won't affect the performance of the main router. Could you please tell us more specific symptoms of this problem? Meanwhile it is...

Hi, That is weird, only specific devices drop connection. While our engineer has contacted you via email, if you are willing to do further analysis, please notice your inbox. Good day. MikeyT wrote...

Hi, Please hard reset the extender and give it a go. If still the same, you can contact our tech support to check the warranty service....

Hi, What is the hardware and firmware version of the HS200? Can the tool detect the 2 HS200? Good day. shabbs wrote I have an HS200 that won't update the firmware either - the Android app starts the...