Hi, thanks for your feedback. Glad to hear that it works finally. If need any further help, just let us know. Nice day.

Hello, Generally speaking, firmware upgrading won't affect the performance of the router, and won't change the LAN IP address of itself. While you can change the IP back to the original one. Once...

Hello, Please create a VLAN ID for internet/VOIP randomly, like 10, 20; meanwhile please try to uncheck the 802.1Q tag to give it a go. Besides, you can enable it to do a comparison analysis if there...

Hello, Sorry to tell you that the TD-W8970 does not support firmware recovery. While considering the router has out of warranty, you can buy a new router with better performance or try to flash the...

Hello, Could you please show us more details about the speedtest function? Is there any specific symptom that it does not work properly? Meanwhile, it is suggested to reboot or hard reset it to give...

Hello, For firmware version, you can check them via tpPLC utility and then you can compare them with the firmware released on official website. https://www.tp-link.com/en/home-networking/powerline/...