Hello, The RE210 is a dual band range extender, even though it has not been connected to the MR200 via 5GHz, it will still broadcast the 5GHz network; For RE210, there is no option to disable it,...

Hello, May I know who is your ISP? And what is the bandwidth you paid? Including download bandwidth and upload bandwidth. Meanwhile, could you please export a picture of the status page when the...

Hello, Is it RE450? With all leds on, it should be working properly now; while cause there is no internet access, we can do further troubleshooting: 1. did you use the home wifi password to configure...

Hello, Thanks for your valued feedback. We will forward it to our product department and our engineers will work on it and evaluate its feasibility. You can keep an eye on our official website for...

Hello, Sorry to tell you that we have to reset the HS110 and reconfigure it after we changed the wifi network. First, ensure that the wifi light is flashing amber and green; if not, you can reset it:...

Hello, Please enable IPTV and choose custom mode and then enter the IPTV VLAN ID and enable the 802.1Q tag. For internet VLAN ID and VOIP VLAN ID, you can leave them empty. After that, click save and...