Hello, what is the led status of the 5 plugs? And what is the model number? After reset the plug and changed the wifi name, it is suggested to reconfigure these smart plugs. Below is the setup...

Hello, Bobby, we checked the status of the HS110 at our end with your cloud account, while it shows online; that means it is bound to cloud and works well. It is suggested to connect your smart phone...

Hello, the MIMO technology has nothing to do with antenna, and generally speaking, it is suggested to place all the 3 antennas together. Otherwise, please use the original antennas. May it help. Good...

Hello, below is the instruction to reset the 850RE. With the extender powered on, use a pin to press the RESET button for 1 second. The extender will reboot. Then you can follow the setup...

Hello, there is only power light on after you upgraded the firmware, did you try to reconfigure it with the below instruction: https://www.tp-link.com/en/download/RE450.html#video or...

Hello, could you please send a short video of the buzzing issue? Meanwhile, it is suggested to change another wall socket to plug it, and you can reset it by holding the settings button for 10s to...