@Tomvx Additionally, if your BE550 hardware is V1, but the firmware is 1.2.x, you can't install the beta firmware provided.

@dg1974it NP. Please request an RMA for this unit by following the warranty policy in your area. Feel free to let me know if you need any further help.

@XT14 The email has been received and escalated to our support engineers for further investigation. Please check your inbox for more troubleshooting suggestions, and feel free to let me know if you...

Hello @dg1974it Thank you for posting on the TP-Link Community. We have received user reports of abnormal or unexpected behavior when using the GE800 in their networks, and we are happy to assist and...

@XT14 Thank you very much for the additional information and the previous US community topic. I believe the mentioned 'Weather and Temperature Slides not working, showing X outs' issue had already...

@HoodyWuddy What are the Wireless Settings on the AX1500? You can also modify the wireless settings, such as SSID, channel, and channel width to find a proper one in your network. BTW, have you tried...