@BenGinders You should reject this offer, as it is not an equivalent product, only acceptable offers are to repair/replace the original, or full refund

How old are the devices that you sent for repair? I would reject the replacements as they are not fit for purpose - you do not have to accept them Generally i would take anything said by the TP link...

Source of the Kassa discontinued: https://www.reddit.com/r/TpLink/comments/rinsee/kasa_uk_ending/ and https://community.tp-link.com/en/smart-home/forum/topic/507374

I've bene looking at getting another Kassa smart plug, however they dont appear to be in stock anywhere, ive done a bit of digging and it looks like TP link could be pulling the plug on Kassa smart...

The best solution from a consumer point of view would be to make the details freely available so that should you want to you can use your own equipment ( and in turn be responsible for setting it up...

@PhantomR1982 As said the main issue in the UK is how VOIP is being rolled out in the UK. Most people will make do with their ISP provided router - agian in most cases these are plug in and go and...