@YA81 Hi, welcome to the community. You can take this picture as an example: The "Living Room" Deco is on Ethernet Backhaul, while "Pool House" and "Terrace" are WiFi(2.4+5Ghz) Backhaul The Backhaul...

@MarkSp Hi, thanks for the feedback. 1.0.17 Build 20250403 Rel. 13304 is the latest official firmware for Deco BE25(EU)_V1. Your Deco BE25 is already on the latest firmware. So does the Deco PX50....

@araposo8 Hi, thanks for the update. In this way, I'm afraid you might need to contact the local warranty support for replacement:...

@Flagster Hi, thanks for the feedback. I didn't have any other suggestions and would like to forward your case to the senior engineers for further help. Please check whether you can receive my email...

@Danu2000 Hi, can I have your Deco App version? The latest version for IOS is 3.9.115. Please try to reboot the Deco M9 Plus system on the web UI once. Then kill the Deco App and start it again. If...

@ImtiazAli Thank you very much for the update. Can I also have a screenshot of the welcome screen? "The welcome screen of the app ("Deco" text is almost unreadable)" Did you set the phone to Dark...