@ARGamingPK1 Hi, thank you very much for your time and patience. Did you constantly run into this issue? or if the case was forwarded to the senior engineer later, can you reproduce this issue in a...

@araposo8 Hi, did you use the original power adapter for the Deco BE65 Pro? Can I have the current firmware version of the BE65 Pro? Was the laptop connected via an Ethernet cable to the "solid...

@allesclar Hi, welcome to the community. I didn't find any support ticket under the current email ID. Did you submit the ticket via another email, or can I have the ticket ID? Is the network topology...

@Bugs22 Hi, A new Deco App 3.9.92 will be released very soon, which might help. As for the real-time speed rate on the Deco APP, it is suggested to refer to this post: How to Understand Speed Rates...

@MNLisa Hi, thanks for the update. A factory reset would help. But I don't think you would like to reset the whole Mesh network. Could you please refer to this link to submit the Deco App: How to...

@Nearl275 Hi, did you constantly run into the following issue: "Whenever I turn my phone's screen on, seems like the internet was diconected and it takes a few seconds for all "in the cloud" apps to...