@SmearyThrower Hi, thanks for the update. "my devices lose their connection preferences." Did you mean the "preferred connected Deco" was reset to "auto"? Can you consistently reproduce this issue?...

@Nean Hi, thank you very much for the message. I think it might be related to the location of your TP-Link account ID. Have you tried to manually configure NordVPN? How to set the NordVPN OpenVPN...

@ARGamingPK1 @Himanshu-yadav Thanks, I'll report to the engineer first. Could you both help me submit the Deco APP log first? By the way, @Himanshu-yadav , did it also start at the beginning of May?...

@tsitdept Hi, the authentication code can also be sent via email address: Enable Two-Factor Authentication (2FA) for Deco APP Best regards.

@Danny11515 Thanks for the update. I found your initial post about IPV6 configuration on the Deco X50: https://helpforum.sky.com/t5/Broadband/Ipv6-for-Sky-Full-fibre/m-p/4969314...

@Burakbekar Hi, are you able to delete these two internet profiles here: Was VC220-G3U provided by the ISP before? If these two profiles can be deleted, I suggest we keep using the "wireless Ethernet...