@Alex_Led Ok, that would mean there is no physical connection. Please verify that the Ethernet cable that is going from the living room to the outside office is securely plugged into one of the LAN...

@salam09 Network names in the format "TP-Link_1234" are commonly the default Wi-Fi names of TP-Link's Wi-Fi routers. TP-Link range extenders will not show something like this after a reset. I guess...

@salam09 That sounds correct. Can you please check again (perhaps with a few different devices, like smartphones or computers) that there really is no Wi-Fi network with the name "TP-Link_Extender"...

@ChrisRed29 Hi, TP-Link is apparently already working on a firmware update that will resolve this issue. For the time being you can use this workaround...

@salam09 After you release the "Reset" button, do the lights of the RE220 all turn off and then on for a brief moment? That is usually the indication that the reset has been initiated successfully.

@Rbabel Ok. According to the instructions I could find a white Wi-Fi disc is installed as follows: - download BT's "Whole Home Wi-Fi" app from the Google or Apple app store - connect the...