@QwertyQQ7 Hi, The model name of your router is "Archer AX55". The "AX3000" is just sort of a speed indicator. And yes, TP-Link also sells a router whose model name is "Archer AX3000", but that is a...

@teemacs Hi, I think the easiest way to connect a TP-Link range extender to an ordinary Wi-Fi router is to use the "WPS button" method. https://www.youtube.com/watch?v=oCT-hAtL_IQ

@Kevin72-_ In case you have set the RE330 to use the same network names (SSID) as your Virgin Hub, then make sure your client device is indeed connected to the RE330. 14 Mbps is more what I would...

@Kevin72-_ Hi, Before you can connect the RE330 to the Virgin Hub via Ethernet cable you need to switch the RE330 from "Range Extender" mode to "Access Point" mode. If none of the Wi-Fi LEDs is lit,...

@szymok Hi, If there were two separate ways to cut the Internet access of a client device, then wouldn't they interfere with each other? Like, if Parental Controls said "Internet=off", while the...

@Yogi9821 According to the log the OpenVPN client can't reach the OpenVPN server of your AX72 Pro. Please verify that the IP address you are using in the client is indeed the current "Internet IP...