@Chris1006 Is the Connect Tunnel client running on a computer that has an Ethernet (LAN) port? In case it is, can you test if the VPN can work fine if the computer is directly connected to your...

@Nickman Hi, I am not aware of any TP-Link router that supports tethering with a smartphone via USB connection. (in case anyone knows one, then please let us know) There is a way to set up something...

@Chris1006 Hi, Does the VPN client your wife uses have a name that you can tell us? Apart from that check if all the VPN "passthrough" options in your router are enabled. (depending on the version of...

@Hash77 Hi, If your TL-WR840N is hardware version "V2" like shown in the header of your post, then you cannot install a firmware that's been designed for hardware version "V6.2". The router would...

@Davemck7h Hi, In the Tether App are the RE650 extenders shown as "Local Device" or as "Cloud Device"? Make sure the phone or tablet that is running the Tether App is connected to the local network...

@Martzzz On TP-Link routers, each line in the System Log typically shows the following information about system events that have occurred: - the date and time the event occurred - the part of the...