@Sotorp Hi, 1. Yes, the reset button is used to factory reset the camera. If you have reset the camera successfully, you will lose access to your camera and need to set it up again to make it work....

@corofa Hi, In this case, please describe the detailed Automation or Shortcut settings you have configured for further analysis. Best Regards

@J450N Hi, Thank you for the detailed information, you can refer to the thread "Doorbell Video Call Options For iOS Devices" to solve the reported case. Best Regards

@vikrams @J450N @Ellis22 Hi, Thank you for the detailed information, you can refer to the thread "Doorbell Video Call Options For iOS Devices" to solve the reported case. Best Regards

@AngelaCamelia Hi, 1. What's the LED status on your camera? 2. When you go outside of your network, please send me a picture of the camera showing on your Tapo app, I haven’t seen “already...

@HelenWK Hi, If you share the Tapo C200 with another TP-Link account, the shared account will have access to the Live View, Talk, Voice Call, Pan/Tilt Control, and the SD card video features of the...