@LeoUK Hi, 1. The Tapo C510W has the privacy mode/privacy zone feature, and you can check if these features help. 1) On the Tapo app>camera's live view page, you can enable or disable the privacy...

@3dcam Hi, It's suggested to describe your problem and usage scenario in detail so we can better help you. Best Regards

@Shango58 Hi, Generally, whether the SD card works has nothing to do with the strength of the WiFi. If the camera connected to the Range Extender sometimes connects to the router, you can try...

@Gherve Hi, You can try the following steps for the reported case. 1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera. 2. Confirm the microphone...

@Vojtas Hi, 1. Please remove the SD card from the camera, reboot it or factory reset it, and then check if it will work. 2. If the problem remains, you can contact your retailer or local team to...

@gaz007 Hi, 1. Currently, it's unable to delete specific video recordings from the SD card via the Tapo app, however, on the Tapo app>camera' Device Settings>Storage & Recording>microSD Card page,...