@Bart69 Hi, 1. On the problematic Tapo C320WS's Device Settings>Device Info page, tap the Wi-Fi icon and send me the RSSI value. Please also check the working camera's RSSI value and send it to me....

@balkris

@HobGobling Hi, 1. In your usage scenario, the camera will always connect to the internet and consume data for internet connection, however, it won't upload the live feed to the cloud server unless...

@Sotorp Hi, 1. Yes, it's impossible to copy the videos from an old SD card into a new one, insert it into the camera, and browse the videos via the Tapo app. This is because when you insert the new...

@ClkEverday No problem. I have informed the tech team to contact you again.

@Ellis22 @J450N Hi, 1. Could you please send me a video showing the reported issue? 2. On the Tapo app>Doorbell's Device Settings>Doorbell>Doorbell Video Call page, is the Doorbell Video Call option...