@Zigaroo Hi, 1. I'm not sure what the specific problem is, but I think it's related to both the camera and the NVR. As you tested, the camera works fine after it completely disconnects from the NVR....

@ClkEverday Hi, In this situation, It's recommended to reply to the email(TKID240526358) from our tech team for further assistance. Best Regards

@vikrams Hi, Typically, on the Tapo app>Doorbell's Device Settings>Doorbell>Doorbell Video Call page, you can disable this feature if needed. Best Regards

@Sansar1 Hi, Glad to hear the case is solved. You can keep monitoring for some time, and feel free to update if you need further assistance. Best Regards

@HobGobling Hi, In your usage scenario: 1) The camera needs to connect to the internet all the time so you can manage and control it no matter when and where. 2) On your phone> Tapo app>Camera's...

@mr_robot_dev Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...