@Olga1984 Hi, If you're receiving push notifications too frequently and want to reduce them, please try the following steps: 1. You can create a schedule for receiving notifications. On the Tapo app,...

@MarinaMT Hi, You can refer to the instructions below to troubleshoot the reported case. What should I do if the SD card cannot be formatted/recognized? If the problem remains, please check: 1. The...

@Taikun Hi, The Tapo C510W supports RTSP and ONVIF protocol, and you can watch it on your PC with an app that also supports the RTSP/ONVIF protocol. Below are the instructions. How to view Tapo...

@SIX6 Hi, You can refer to the following instructions to troubleshoot the reported case. What should I do if I can't view the Tapo camera? Please confirm the following information if the problem...

@Gabry3000 Hi, It seems the camera is connected to the router's Wi-Fi name but not connected to the internet or our cloud server, so you can't control it remotely. In this situation, changing your...

@Sansar1 Hi, You can refer to the instructions to troubleshoot the reported case. Troubleshooting for cloud video recordings of Tapo Camera Please confirm the following information if you need...