@Miq-68_dk Hi, You can refer to the following instructions to select the storage plan. How do I choose the storage options for my Tapo & Kasa cameras? After you subscribe to the Tapo Care service,...

@Taras_M Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? Please confirm the following information for...

@knowledgeseeker Hi, 1. Please ensure your phone and the camera are connected to the same Wi-Fi, turn off the mobile data on your phone, and then check if you can download the video clips from the SD...

@SLiew Hi, The problem may be that you have not configured the Tapo C202 successfully, please confirm the following information for further analysis. 1. What's the model number of your router? Do you...

@vrgomes Hi, Currently, there is no plan to apply this feature to the Tapo C200 V1. However, I'll keep logging the same feature request and forward it to the relevant team for evaluation. Best Regards

@aamir979 Hi, It should be the camera account you have configured on the Tapo app>camera's Device Settings>Advanced Settings page. You can refer to the instructions below to find the detailed...