@envador Hi, Thank you for your attempt. If the problem remains, please refer to the below instructions to collect the camera log for further analysis. How to get the log of Tapo Camera? If your...

@Tifo Glad to hear your problem is solved!

@densimon Hi, The Motion Tracking function of the camera tracks the motion after the camera detects it, so it's required to enable the motion detection feature before enabling the motion tracking...

@ilmoro Hi, It's unable to downgrade the firmware of the camera, but we will help troubleshoot and solve the issue with the new firmware. For the unstable issue, please confirm: 1. How often does the...

@DrQwerciak Hi, The Tapo C520WS supports the RTSP/ONVIF protocol, you can watch it on your NAS if the NAS supports the RTSP/ONVIF protocol, and below are the instructions. How to view the Tapo camera...

@Tifo Hi, You can try to reboot the connected hub and then check if you can update the firmware successfully. Best Regards