@Maton Hi, I have sent a Tapo debug app and instructions to collect the app log to you via a private message. Please try to reproduce the issue and record the whole process, collect the app log, and...

@kessef It's my pleasure to help you~

@Akore Hi, On the Tapo app>camera's Playback>SD card page, if you want to watch the video recordings stored on other days, please select the date first. Best Regards

@Hokehay Hi, Have you used the original power adapter and power cable to power the camera? If you have used an extension power cable, it's suggested to power the camera with the original adapter and...

@Tsv78 Hi, The new firmware of the Tapo C320WS supports the RTSP/ONVIF protocols. In your case, it's recommended to refer to the instructions below to troubleshoot. What can I do if fail to stream...

@Jeff_Hanneman13 Hi, You can refer to the instructions below to watch the video recordings from the SD card on a computer. How can I view the video recordings of the camera from the SD card on a...