@Cjj03 Hi, Your problem may be different from the one reported by other users. In order to further analyze your problem, it is recommended to provide a video showing your problem and please let me...

@MatsNits @Somchai @hatterinexile Hi, In this case, please send me(@Solla-topee) the "Forum ID 695254+camera's MAC address" via a private message, and we can push new firmware to the camera for a...

@Muneer76 Hi, 1. You can upload the videos that reported the issue to your cloud server, such as Google Drive, generate a link to download them, and then send me the link. 2. Do you have the same...

@Nodiaque Hi, I have escalated your case to the tech team, and they will contact you via email to continue troubleshooting the issue. Please wait patiently. Best Regards

@jTemplar Hi, glad to hear the case is solved, and thank you for sharing your experience.

@Sjav_00 Hi, If you set the Recording Schedule to record detection recordings, you also need to check if the camera's detection feature is configured successfully. 1. Please go to the camera's Device...