@Jeff_Hanneman13 Hi, You can refer to the instructions below to watch the video recordings from the SD card on a computer. How can I view the video recordings of the camera from the SD card on a...

@Tagou Hi, 1. The shared account only has limited permissions on the camera, and it does not have permission to change the alarm settings. 2. It is normal for the camera to alarm after detecting...

@larnacaguardian Hi, If you tap the record icon on the camera's Live View page to record video manually, the video recordings are stored on your phone rather than the microSD card. If you fail to use...

@Calypso-53 Hi, If you want to change the ringtone of the H200 when someone presses the doorbell, please refer to the instructions here. Best Regards

@chucky732 Hi, If the camera Tapo C402 can't be powered on by the original power adapter, please try to plug the power adapter into a different power outlet and check if it helps. If the problem...

@Edis123 Hi, If you fail to connect your camera to the router's Wi-Fi when configuring the camera, please try: 1. Ensure your router's Wi-Fi is working with your phone, tablet, laptop, etc. 2. Ensure...