@E_D3an Hi, If you have deleted the camera from the Tapo app and reconfigured it but it's not working, please help confirm the following information. 1. Does the camera show offline on the Tapo app...

@mannn Hi, Please confirm the following information for the reported issue. 1. On the camera's Device Settings>Storage & Recording>microSD card page, please double-check if the Loop Recording feature...

@Apostolos_83 Hi, Thank you for your feedback here, I'll log it and forward it to the relevant team to evaluate. And you can refer to the instructions below to extend the battery life of the Tapo...

@DelaneyPhelps Hi, Do you mean to have the Always On option thus the camera won't go into sleep mode? Would you please describe the usage scenario about why you want the Always On option for...

@Maton Hi, Thank you very much for your feedback and usage scenario description, I'll log it and forword it to the relevant team to evaluate. Best Regards

@RupeshBonthala Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...