@Mad74 Hi, Is the firmware version of your Tapo C225 1.0.7? If so, this is not a problem. Generally, new firmware will be released in phases. It is not released to all devices immediately at the same...

@STGTexas Hi, 1. Do you want to see the camera's live feed on the Alexa app? Currently, if you refer to the instructions below to set up the camera work with Alexa, you can watch the camera's live...

@Somchai Hi, When the Tapo camera has Motion Tracking/Auto Tracking enabled, the camera's default position is where it starts tracking the event. After tracking an event, the camera will return to...

@Gowtham1234 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about whether this feature...

@Brunomad Hi, Take the Tapo C320WS as an example, on the camera's Device Settings>Video & Display>Night Mode Settings page, 1) If you select the Full-Color Mode, the spotlight will turn on when the...

@DingoBingo Hi, For the reported issue, it's suggested to start a new thread here with the following information for further analysis. 1. The model number and MAC address of your camera. You can send...