@kromega Hi, Thank you for your support of our product. Please note that we have no instructions/URL to capture the camera's image(such as a .jpg picture) on the third-party app/program, the above...

@Akore You are welcome, and thank you for your support of our product.

@Sunny729 Hi, Of course. You can upload the pictures to your cloud server(such as Google Drive) and generate a link, then send me(@Solla-topee) the link via a private message to download the...

@shaggyskunk7 Hi, You can refer to this thread to troubleshoot and report the test results for further assistance. Best Regards

@Black_MY Hi, We have new firmware for the Tapo C500 V1, and you can send me(@Solla-topee) the MAC address of your Tapo C500 via a private message if you want to try the firmware. Best Regards

@johnaras Hi, You can try the instructions in this thread. Best Regards