@FrustratedofUK Thank you for the case sharing~

@Crisk Hi, You can refer to Case 2 in the thread to troubleshoot: What to do if my Tapo Camera gets bricked after a firmware update? Best Regards

@enrique7 Hi, the new firmware has been pushed to your other cameras, and you can update the firmware via the Tapo app for a try.

@dibi Hi, Thank you for the updated information. Usually, when the camera is connected to a Wi-Fi network but has no internet or fails to connect to our cloud server, you will be unable to control it...

@ff-seco You may try the iSpy program: How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol

@dottyd Hi, The detection settings look correct, if you receive a "Person was detected at 07:23:23" notification but actually no person in front of the camera, can you share the corresponding video...