@Manu35150 @ercovi Hi, We have a new firmware that may help in this case, please send me(@Solla-topee) the MAC address of the Tapo C320WS via a private message, and we will push the firmware to your...

@Cyber-Bob Hi, It's recommended to describe your usage scenario in detail so we can better evaluate whether to add the requested feature or not. Currently, on the Tapo app> Home tab>Notifications...

@Kingsknowe-EH14 Hi, Below is the instruction to charge the battery and insert it into the camera, when you power on the doorbell camera, please ensure the battery is fully charged and the hardware...

@AndrewJY Hi, Currently, we have no camera that can insert a 4G SIM card to connect to the internet. An alternative solution is to buy a wireless router that works with a SIM card to provide a Wi-Fi...

@Dark-PT Hi, The tpCamera app has not made any changes to the camera configuration process recently. You can try to hold the reset button for 10 seconds to factory reset the camera, and then the...

@jp_kyoto Thank you for the case sharing~