@larnacaguardian Hi, If you tap the record icon on the camera's Live View page to record video manually, the video recordings are stored on your phone rather than the microSD card. If you fail to use...

@Calypso-53 Hi, If you want to change the ringtone of the H200 when someone presses the doorbell, please refer to the instructions here. Best Regards

@chucky732 Hi, If the camera Tapo C402 can't be powered on by the original power adapter, please try to plug the power adapter into a different power outlet and check if it helps. If the problem...

@Edis123 Hi, If you fail to connect your camera to the router's Wi-Fi when configuring the camera, please try: 1. Ensure your router's Wi-Fi is working with your phone, tablet, laptop, etc. 2. Ensure...

@Mostafa-2023 Hi, You can refer to the instructions below to troubleshoot if you fail to set up the camera. What should I do if I fail to configure Tapo Camera? If you need further assistance, please...

@kessef Hi, the new firmware has been sent to your camera, and you can update it via the Tapo app.