@MaheenUddin Hi, Thank you for providing the details. We've checked and confirmed that your current SD card is not included in our recommended compatibility list. Since the SD cards can vary...

@Bigtbw Hi, How often does the viewpoint offset phenomenon occur, such as once a day, once a week, etc.? Could you please confirm if any actions were taken on the camera that might have caused its...

@Herefortapo201 Hi, For the Tapo C201, when the Tapo app is running in the phone's background, the live stream to the camera will pause. Best Regards

@Morm Hi, You can check whether rebooting the camera or tapping the Pan & Tilt Correction feature on the camera's Device Settings > Pan & Tilt page will correct the camera's position. Please provide...

@MaheenUddin Hi, If the Tapo app prompts to format the inserted SD card after rebooting the camera, please remove the SD card from the camera, then insert it again, and check whether the camera...

@Eeeen Hi, Please provide the following information for further analysis. 1. On the camera's Device Settings > Detection page, please send us the screenshots of the Detection page and the Bark...