@DelaneyPhelps Hi, Do you mean to have the Always On option thus the camera won't go into sleep mode? Would you please describe the usage scenario about why you want the Always On option for...

@Maton Hi, Thank you very much for your feedback and usage scenario description, I'll log it and forword it to the relevant team to evaluate. Best Regards

@RupeshBonthala Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...

@egimen25 Hi, This error message means your phone is not connected to the Tapo C425's default SSID. Based on this error message, please confirm: 1. The LED status on the camera when you see this...

@Marky81 Hi, Glad to hear the case is solved now. If you need further help, please feel free to update this thread. Best Regards

@DuncanF Hi, It's unable to access the camera from a shared account if the shared account user is connected to the same Wi-Fi as the camera when the camera has no internet. Best Regards