@DuncanF Hi, If the camera obtains an IP address from the Wi-Fi router but has no internet access, you can control it when connecting to the same router's Wi-Fi with the owner account logged in to...

@SenseiB Hi, The basic functions and features are the same on both versions, only the package and product label were updated for the general product iteration. Best Regards

@VasileL Hi, You can refer to the information below for your questions. 1. Below are the instructions to know what type of microSD Card does Tapo/Kasa Camera supports. What Type of microSD Card does...

@ToPDaWg Hi, You can refer to the instructions below to troubleshoot and check if it helps. What to do if the Tapo Camera image color is abnormal? Best Regards

@RupeshBonthala Hi, 1) You can go to the Tapo App, and turn on the Compatible Mode under the camera's Device Settings > Advanced Settings >Display Settings page, then check if it helps. 2) Please...

@Alex_757 @terjew Hi, We're sorry to hear about your experience. It is recommended to contact the local TP-Link support team for further assistance. We have recorded this feedback and reported it to...