@John3 Hi, From the provided video, there seems no gap when creating privacy zones, on the camera's Live view page, the privacy zones work fine. If you don't want the privacy zone page to move when...

@Em33 Hi, The problem may be related to your camera settings, please help confirm the following information for further analysis. 1. Ensure your camera and the hub are up to date. 2. On the camera's...

@Calax Hi, Can you send me(@Solla-topee) the MAC address of your Tapo C520WS via a private message? I'll push a firmware to it and check if it helps. Best Regards

@tp-iver Hi, Thank you very much for your report. We are working on this issue, and it would be appreciated if you could provide a video showing the reported phenomenon for further analysis. By the...

Hi All, Thank you for your feedback here. For the feature request to change the Wi-Fi network without resetting the camera, please vote on the thread "Need to change Wifi SSID without resetting the...

@CarelS1 Hi, It's recommended to start a new thread to report the issue on the latest firmware with the following information for further analysis. 1. The picture of your microphone settings. 2. A...