@veehexx Hi, From your description, it's more likely the camera rebooted itself so the ONVIF connection disconnects. You can check if the following steps will help. What Can I Do if My Camera...

@ELLIE28 Hi, Please provide more detailed information for your case. 1. The model number and hardware version of your camera. 2. How do you reset the camera, describe your operation in detail. 3....

@Egos1970 Hi, It's recommended to search and open Internet Explorer from the Windows search bar to log in to the cameras' web UI, and if you click on Internet Explorer on the search bar but it opens...

@KuroPhoenix Hi, Can you share the link to the page that shows the Tapo C720 has a black version? Currently, the Tapo C720 has a white version only. Best Regards

@PA_REED Hi, Even if your smart devices are in different locations or connected to different Wi-Fi networks, you can use the same Tapo app to control them if they are bound to the same TP-Link...

@leekk Hi, If you have enabled the 2FA feature but can't get the verification code in your email inbox: 1. Ensure that you are using the correct email account. You can go to the Tapo app> Me > View...