@castillosjesus2 Hi, If you have a Tapo C200 and need instructions to configure it, please refer to the instructions below. How to set up the Tapo camera? If you need further help, please describe...

@BobyCam @Amenra Hi, After resetting the NC450 successfully and reconfiguring it with the tpCamera app, the original master password does not work is right since you have factory reset the camera,...

@Leana Hi, We do not sell extension cables separately, and below is the spec of the original power source of the Tapo C510W. You can search on the online stores to find a power extension cable that...

@SVIC Hi, If you are stuck on the "Pairing Failed" step when configuring the camera, you can try the following steps. 1. Update your Tapo app to the latest one. 2. Ensure your router has an internet...

@C200-User Hi, You can refer to the instructions below to troubleshoot if you fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? Note: 1) Please...

@Kaylen Hi, On the Tapo app>Camera's Device Settings>Storage & Recording> microSD Card page, is the Loop Recording feature enabled? If not, please enable it and check if it helps. Please help confirm...