@kbwang Hi, Thank you for the video to show the problem, however, it's hard to say if the problem phenomenon happens because you have incorrect configurations. Please help confirm the following...

@kbwang Hi, 1. On the Tapo app>Home tab>Bell icon>tap your doorbell camera, can you receive notifications when the camera detects events, such as motion, person, car, etc.? 2. Please check if the...

@MartinNyberg Hi, In your situation, please help confirm the following information. 1. Send me a picture of the camera's Detection page. 2. Go to the Detection Zones>Edit, and send me the pictures of...

@Happy-Camper Hi, Thank you for your support of our product. While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the...

@mikael95 Hi, If you have a cloud service such as Google Drive, you can upload the video and picture to the cloud server and generate a link, then send me the link to download them. Or I'll escalate...

@Maykungth Hi, Please help confirm the following information for the reported case. 1. Have you received detection notifications when the camera detects events? 2. If you have inserted an SD card...