@Lou56 Hi, What's your camera's model number, hardware, and firmware version? The phenomenon you encountered is not clear. Please describe it in detail so we can provide proper suggestions. For...

@SzigiZoli Hi, It appears that the motions in front of the camera can't wake the camera from sleep mode, so it won't detect events and send notifications. You can refer to Part 2 in the following...

@s_bastian Hi, You can go to the Tapo app > Smart Tab page to add shortcut entries for a try. How to create Smart Action (Automation or Shortcut) on Tapo app For example: 1. In a new shortcut entry,...

@Swasle Hi, You can refer to the instructions below to troubleshoot the reported phenomenon. What should I do if my Tapo camera triggers false detection? Best Regards

@robdupre Hi, 1. The logs provided do not indicate the issue. 2. You can go to the camera's Device Settings > Video & Display > On-screen Display Info page to disable all options, then check whether...

@Deei Hi, Thank you for your feedback here. While we don't have specific details on whether these features can be added to the product or when they might be, I'll log the feature requests and pass...