@Andrew1971 Hi, You can refer to the instructions below to troubleshoot if you fail to control the camera on the Tapo app remotely. What to do if I can't control my Tapo cameras on the Tapo app?...

@SHOHAKU Hi, Please help confirm the following information for the reported case. 1. You can try to factory reset the camera, reconfigure it, and then check if the case will be solved. 2. If the...

@Mikel26x Hi, Please describe your network diagram. Is the PC installed with the VLC player and the camera connected to the same router? What's the IP address of the PC, and can it ping the camera's...

@DrJeff Hi, How many Tapo C325WB have this issue now? Do you mind contacting the retailer or local support to get a replacement again if you have tried the above suggestions? Best Regards

@Wolfstep Hi, For your request, it's recommended to start a new thread here for further assistance. Best Regards

@Petrakid2 Hi, It seems the hub that the switches are connected to has an unstable issue thus it and the connected switches show offline on the Tapo app. When you turn off two of the three hubs,...