@TSanIsidro Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@TSanIsidro Hi, Currently, if you want to store detection video clips on the cloud server or use the Rich Notifications feature, you need to subscribe to the Tapo Care/Kasa Care service. The other...

@Rami97 Hi, If the audio from the camera sounds muffled or unclear, you may try the following troubleshooting suggestions: 1. Make sure that there are no obstructions covering the microphone and...

@Pascale Hi, Usually, you can control your smart devices locally and remotely after configuring them successfully with the Tapo app. There is no need to configure other settings on your home router....

@twc752 Hi, It's unable to roll back the firmware of the Tapo camera, but I'll help you troubleshoot based on the latest firmware. In your case, you can refer to the link below to troubleshoot. What...

@langolier Hi, Currently, the Tapo camera can work with third-party services such as Google Assistant or Alexa but not Tuya. It's recommended to use the Tapo app to set up and manage the Tapo camera,...