Forums/
Tapo Smart Camera
2024-03-20 06:06:58
@STN Hi, I have pushed the new firmware to your cameras, you can update the firmware via the Tapo app and check if it helps. Best Regards
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Forums/
Tapo Smart Camera
2024-03-20 06:05:40
@John0001 The new firmware is the one you are using now. @MarcinC520WS I have pushed the new firmware to your camera, you can update it via the Tapo app and check if it helps. Best Regards
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Forums/
Tapo Smart Camera
2024-03-19 10:55:31
@M3nace46 Glad to hear your case is solved and thank you for your sharing.
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Forums/
Tapo Smart Camera
2024-03-19 10:48:57
@Fun-Wolfy Hi, I have reported the issue to the tech team, and they will contact you via email to continue troubleshooting the case. Please check your email box and confirm. Best Regards
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Forums/
Tapo Smart Camera
2024-03-19 10:34:42
@Pauliver Hi, Thank you very much for your attempt and feedback about the person detection feature, I'll log it and forward it to the relevant team to evaluate. Best Regards
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Forums/
Tapo Smart Camera
2024-03-19 10:28:16
@Maynard_Rowley Hi, I think the problem happens when the camera switches from Day mode to Night mode, the infrared lights turn on, and the window reflects the light thus camera's image is blurry....
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