@argtr Hi, This feature will be available on the Tapo C500 via firmware updates in the future. It's recommended to keep your camera's firmware up to date and wait for the new firmware patiently if...

@Yamanerk Hi, If you mean different hubs ring when someone presses the doorbell, you can achieve the usage scenario via the Smart Action>Automation feature. How to create Smart Action (automation or...

Hi All, 1. Currently, some Tapo camera models, such as Tapo C225, C500, etc., support configuring the Patrol Mode on the camera's Device Settings>Pan & Tilt>Patrol Mode page. Below are the steps to...

@ycyc1998 Hi, Since the Tapo C320WS is not sold in China mainland, the Tapo app is not available on the Apple App Store when using an Apple ID registered in China mainland. You can share your Apple...

@HatLady Hi, Please help confirm the following information about the reported case. 1. Please go to the Tapo app>camera's Device Settings>Detection page and send me a picture of it. 2. If you have...

@Vinylad7 Hi, Since the camera can only scan a 2.4G Wi-Fi network, if you see an unsecured Wi-Fi on the Kasa app when configuring the camera, this Wi-Fi network should be a 2.4G network, therefore,...