@WhiteRoseAl Hi, In this situation, please refer to the link below to collect the camera's log when the problem happens and then send it to me for further analysis. How to get the log of Tapo Camera?...

@ZeroCentury You are welcome!

@Vinylad7 Hi, In the picture with number 4, I see your iPhone connects to the camera's default SSID 'Kasa_Cam_XXX', a secured Wi-Fi name 'Ewxxx', and an unsecured Wi-Fi name 'EwDavid'. Is the Xfinity...

@NguyenKhoi Hi, I see our tech team is following up on your case via email(TKID240106871), and it's recommended to reply that email directly if your case has any updates, and our tech team will help...

@WhiteRoseAl Hi, Do you see the 'poor network quality' message when you press the record button on the camera's Live View page to record video manually, or when the camera detects events and starts...

@Lefteris23 Hi, Thank you very much for your suggestions, while we don't have any specific details that I can share about whether these features can come to the product or when they might, I'll log...